Newsletter from Service Research Center (CTF) at Karlstad University

NEW SURVEY SHOWS SWEDES’ ATTITUDE TO DIGITAL PRIVACY

The public sector tops the digital trust list according to a new survey on Swedes’ view of digital privacy conducted in collaboration with researchers from the Service Research Center (CTF) at Karlstad University. Another conclusion is that more and more people are willing to sell their personal information. Read more.

BO EDVARDSSON RANKS HIGH ON RESEARCH.COM

Research.com, a leading academic platform for researchers, has released its annual list of top researchers in the field of business and management. Bo Edvardsson, professor of business administration at Karlstad business school, is ranked 191 on the international list. Nationally, research.com lists Bo Edvardsson significantly higher, which puts him in an impressive second place. Read more.

RESEARCH PROJECT WITH KARLSTAD MUNICIPALITY SET TO PROMOTE INFORMED CHOICES, PRIORITISATIONS, AND DECISIONS

The creation of mobility and knowledge exchange is key in any organisation. In the research project Innovation Exchange Karlstad (INEKA), Johan Netz at the Karlstad Business School will learn about the decision-making processes of Karlstad municipality. Read more.

HOW IS SPACE TRAVEL MARKETED AND WHO IS THE TARGET AUDIENCE?

The revenue generated by orbital and suborbital space travel is expected to soar to 214 billion dollars by 2030. The increased access to space travel has created a space market. Javaneh Mehran, postdoctoral researcher has studied the new term space tourist. Read more.

THE IMPORTANCE OF BALANCING PAST AND PRESENT IN SHARING ECONOMY APPS

According to the study “Sharing economy platforms as mainstream: balancing pro-social and economic tensions”, there are tensions between the digital and the old ways of sharing things. Read more.

BLOG: PERFORMANCE DRIVERS IN NEW SERVICE DEVELOPMENT

Professor Bo Edvardsson summarizes and reflects on a new book chapter and provides guidance on how to become more successful when developing new services. Read more. Read more.

MEET BRIANNE NICHOLS, NEW RESEARCHER AT CTF

Brianne Nichols, is a lecturer at Karlstad University and holds a PhD in Psychology from Bangor University in the UK. Now, she is joining CTF to contribute to ongoing research in the field of transport psychology. Read more.

SELECTED CTF PUBLICATIONS

• Mehran, J., Olya, H., Han, H. (2023). Pshychology of space tourism marketing, technology, and sustainable development: From a literature review to an integrative framework. Psychology & Marketing,  doi.org/10.1002/mar.21795
• Ooi, C-S, Ek, R., & Larson, M. (2023). Nordic Noir and miserable landscape tourism, in E. Champion, C. Lee & R. Peaslee (Eds.) Screen Tourism and Affective Landscapes: the Real, the Virtual, and the Cinematic, Routledge Cultural Heritage and Tourism Series, Routledge. doi.org/10.4324/9781003327585
• Becker, L., Karpen, I.O., Kleinaltenkamp, M., Jaakkola, E., Helkkula, A., Nuutinen, M. (2023). Actor Experience: Bridging Individual and Collective-level Theorizing. Journal of Business Research, 158, OnlineFirst. doi.org/10.1016/j.jbusres.2023.113658
• Böcker, L., Olsson, L.E., Priya Uteng, T., & Friman, M. (2023). Pandemic impacts on public transport safety and stress perceptions in Nordic cities. Transportation Research Part D, 114, doi.org/10.1016/j.trd.2022.103562
• Friman, M., Olsson, L.E., & Thorin, L. (2023). Collaborative capacity as an institutionalized practice for sustainable travel. Case Studies on Tranport Policy, 11, doi.org/10.1016/j.cstp.2023.100954
• Lättman, K., Olsson, L.E., Waygood, O., & Friman, M., (2023). Nowhere to go – Effects on elderly’s travel during Covid-19. Travel Behaviour and Society, 32, 100574. doi.org/10.1016/j.tbs.2023.100574
• Mele, C., Touiminen, T., Edvardsson, B., & Reynoso, J. (2023). Smart sensing technology and self-adjustment in service systems through value co-creation routine dynamics. Journal of Business Research, 159, 113731, doi.org/10.1016/j.jbusres.2023.113737
• Wikström, F., & Williams, H. (2023). Packaging design that reduces food waste and increases recycling. (Report), Karlstads universitet, p.12. FULLTEXT01.pdf

See more CTF publications at: kau.se/ctf.

Service Research Center (CTF) is a multidisciplinary research center at Karlstad University, Sweden, developing new knowledge on service and value creation through service. Our newsletter will keep you updated on our research. 

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