CTF, Service Research Center at Karlstad University, Sweden, is one of the world´s leading research centers focusing on service management and value creation through service. We develop and conduct research projects in close collaboration with service businesses, manufacturing companies, and public-service providers. Our newsletter will keep you updated on our research activities.
We wish you all a nice summer and relaxing holidays!
CTF at the 2017 Frontiers in service conference
June 22-25 researchers from CTF participated in the 2017 Frontiers in Service Conference. The conference was hosted by Fordham University, Gabelli School of Business, New York, USA, and attracted more than 350 service researchers and business leaders from around the world. Read more.
CTF at the 24th Annual Servsig doctoral consortium
Jenny Karlsson and Peter Samuelsson, both PhD Students at CTF, Service Research Center at Karlstad University, Sweden, participated in the AMA Servsig doctoral consortium preceding the 2017 Frontiers in Service Conference held in June 21-22 at Fordham University, New York. We recently caught up with Jenny and Peter and asked them to tell us about the consortium. Read more.
Anders Gustafsson receives RJ award for sabbatical
This year, fifteen researchers will receive awards from Riksbankens Jubileumsfond, RJ, The Swedish Foundation for Humanities and Social Sciences, for full-time research up to one year. One of the recipients is Anders Gustafsson, Professor of Business Administration at CTF, Service Research Center at Karlstad University. Read more.
Results of the global network of service research at CTF
CTF has initiated an initiative to formalize an international network of service researchers to strengthen and move the field of service research forward. Anders Gustafsson and David E. Bowen share the results from the network. Read more.
CTFblog: Do we all work with service innovation?
In media and in communication from the government innovation is brought forward to save our Swedish businesses through increased revenues and lowered cost. In addition, it will help us to create more jobs and a brighter future. Innovation has in recent years become such a buzzword, it seems like everyone is an expert in innovation and that all firms are innovative. So, what does this then mean in practice - let us see both sides of the coin. Read more.
CTF at the QUIS15 symposium
On June 12-15 researchers from CTF, Service Research Center at Karlstad University, Sweden, gathered in Porto for the QUIS15 symposium. The symposium is held every other year and attracts around 250 leading researchers and executives from all over the world. Read more.
Evert Gummesson Award at the Naples forum on service
At the Naples Forum on Service June 6-9 in Sorrento Italy, Professor Bo Edvardsson received the 2017 Evert Gummesson Outstanding Research Award. Read more.
Conference examines new research on the role of attitudes
An international contingent of scholars gathered at the Annenberg Public Policy Center, APPC, in May for a two-day conference on the role of attitudes in policy, science communication, education, and other fields. Margareta Friman, Professor in Psychology at CTF, participated at the conference and contributed with her research on attitudes in the transportation field. Read more.
Highly commended paper award
Two CTF articles have been selected as a Highly Commended Paper Award in the 2017 Emerald Literati Network Awards for Excellence. Read more.
One moment Tobias Otterbring
Doctor of Psychology at CTF, Service Research Center at Karlstad University. This spring you defended your doctoral dissertation in psychology, what will you do next? Read more.
New Chairman of CTF
Malin Thorsén, CEO and founder of Bright Planet AB, has been appointed as the new chairman of the Executive board at CTF, Service Research Center at Karlstad University. Read more.
Welcome to Karlstad for QUIS16
The QUIS symposium is held every other year and attracts around 250 leading researchers and executives from all over the world. In 2019, QUIS will return to where it all started back in 1988 when the first QUIS symposium took place. Welcome to the city of sun, Karlstad, Sweden! Read more.
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Karlstads universitet präglas av utbildning och forskning av hög kvalitet i kombination med aktiv samverkan med det omgivande samhället. Universitetet har cirka 16 000 studerande och 1 200 anställda. Karlstads universitet - vi utmanar det etablerade och utforskar det okända.