JCB expands its aftermarket offering of Expander® System pivot pins

JCB Worlds Parts Centre, responsible for supplying JCB’s global dealer network and aftermarket operators with the best components and solutions, have decided to increase its collaboration with the Nord-Lock Group business unit Expander. Specifically, JCB will be launching a new range of Expander System pivot pins, primarily focused on the machine park for Central Europe but will be globally available through JCB Worlds Parts and its authorized dealer network.  

For many years, JCB and Expander have collaborated to provide machine operators with the best available pivot pins. As an alternative system to conventional straight pins, the Expander System helps operators save time and money, in the field or at the workshop. 

JCB has always been at the forefront of delivering best-in-class products, quality, and service to our customers globally. Therefore, introducing the Expander System to enhance JCB's aftermarket solutions is a no-brainer, given its unique design and the benefits it offers.

 – Akash Holay, Product Specialist at JCB

Besides the ability to mount the pins directly in the field and ensure more secure operations, end-users can expect increased safety and second-hand value of their machines, a time- and cost-effective solution to lug wear, and a product that comes with an industry leading warranty based on function. Also, since general tooling is all that’s needed to install and remove Expander System pivot pins, it leads to safer working conditions. 

Including Expander pins in our range clearly shows our endeavors to reduce the operating costs while providing the best quality products to our customers.

– Sajid Kazmi, Product Growth Head at JCB

Partnering with JCB to deliver our superior system to their aftermarket is a significant milestone for Expander. JCB has a long history of supporting their customers and machines in tackling a wide range of building and construction challenges. Our overall goal is to keep machines performing for longer. Partnering with JCB, we are in a better position to make great things happen.

– Niklas Eliasson, Vice President & Head of Business Unit Expander 

Operating out of Staffordshire, UK, the JCB Worlds Parts Centre has an extended parts catalogue available to ship within 24 hours. To streamline the process, JCB dealers simply submit the machine and positions in the JCB Service Pro portal upon receiving a customer request. Therefore, not only should customers expect smoother and faster ways of working from the pivot pin systems, but also when it comes to support and lead-times. 

The collaboration is clear proof of JCB's commitment to providing the best solutions to our customers and supporting long-term cost-saving efforts. Expander pins will be a good addition to our high-quality product offering for JCB's world-class machines, ensuring customers get the maximum output from their fleets.

– Russell Bowyer, General Manager - Product, Commercial & Marketing at JCB