CTF Newsletter no 1, 2018, from CTF, Service Research Center at Karlstad University, Sweden

CTF, Service Research Center at Karlstad University, Sweden, is one of the world´s leading research centers focusing on service management and value creation through service. We develop and conduct research projects in close collaboration with service businesses, manufacturing companies, and public-service providers. Our newsletter will keep you updated on our research activities.

MEET PROFESSOR ANDY NEELY, PRO-VICE-CHANCELLOR, UNIVERSITY OF CAMBRIDGE

Date & time: April 10, 2018. Seminar 1: 09.00–11.00 and Seminar 2: 13.00–15.00
Place: Andersalen, 11D 121, Karlstad University. The seminars are open for the public and free of charge. 

Professor Andy Neely is Pro-Vice-Chancellor for Enterprise and Business Relations at the University of Cambridge and the Founding Director of the Cambridge Service Alliance. Andy Neely has overall responsibility at the University for innovation, commercialization, start-ups, spin-outs and links with industry. He is also director of Centre for Digital Built Britain.

Seminar 1:"The Digitalisation of Manufacturing: Implications for Strategy, Operations and Services"
In the late 1960’s Wickham Skinner wrote his now classic article “Manufacturing – The Missing Link in Corporate Strategy”. In this seminar Andy Neely will ask how Wickham Skinner’s article would have changed if it were written today. It is clear that the style and nature of manufacturing is changing – servitization and digitalization are both having a profound impact on the way we conceptualize manufacturing. Using the manufacturing strategy framework, Andy will explore how the classic strategic decisions facing manufacturing firms have changed over the years.

Seminar 2: "Innovation, Entrepreneurship and Enterprise: Lessons from Cambridge University"
In this seminar Professor Andy Neely will discuss Cambridge’s approach to innovation, entrepreneurship and enterprise. He will use his knowledge and experience to describe the Cambridge innovation ecosystem, explain how it has supported a successful regional innovation cluster and offer some thoughts on what the future might hold.

OPEN POSTDOC RESEARCH POSITION AT CTF
We have an open Postdoc Research Position in Business Administration at CTF. Apply before March 15. Read more.

NEW METHOD FOR PATIENT INVOLVEMENT IN HEALTH CARE
A new method for patient involvement in health care will be validated and disseminated in a new research project. The project is conducted by researchers at CTF, in cooperation with the County Council of Värmland with support from Vinnova. Read more.

CHILDREN WHO TRAVEL TO SCHOOL INDEPENDENTLY ARE MORE SATISFIED AND PERFORM BETTER IN SCHOOL
Jessica Westman, PhD in Psychology at CTF has in her dissertation studied how different factors such as mode of travel and activities affect children’s well-being and achievement at school, and why parents choose to drive their children. Read more.

EMPLOYEES WHO WORK IN OPEN-PLAN OFFICES FEEL WORSE AND ARE MORE DISSATISFIED WITH THEIR WORK
It is becoming increasingly common for employees to share the workplace with their colleagues in large open-plan office areas. In this way, companies and organizations want to save money, but also facilitate the interaction between the employees. However, a study from CTF shows the opposite. The more co-workers that share the workplace, the less satisfied the employees are, and the more difficult they think it is to have a good dialogue with their colleagues. Read more.

CONSORTIUM MEETING WITHIN SERVICE DESIGN FOR INNOVATION NETWORK
In February, CTF together with Experio Lab, hosted a consortium meeting in Karlstad within the European research training network SDIN. Read more.

PHD DEFENCE IN BUSINESS ADMINISTRATION
On March 16, 13.15-15.00, PhD Student Kaisa Koskela-Huotari defends her PhD thesis "The evolution of markets - A service ecosystems perspective" in 11D227, Erlandersalen at Karlstad University. Read more.

On March 23, 13.15-15.00, PhD Student Vasileios Charitsis defends his PhD thesis "Self-Tracking, Datafication and the Biopolitical Prosumption of Life" in 11D227, Erlandersalen at Karlstad University. Read more

CTF BLOG: TEN YEARS OF EYE-TRACKING IN CONSUMER RESEARCH
Often when radical technological development happens, I gaze at it from a distance and try to understand it's impact on my life. This time I got to be a part of the revolution. I’m talking about the eye-tracking revolution, a journey that has been amazing to be a part of during the past 10 years. A journey that has just started. Read new blog post by Dr Poja Shams.

CALL FOR PAPERS: NORD2018, SEPTEMBER 19-21, 2018
The NoRD2018 organizers invite submissions to the 10th Nordic Workshop on Relationship Dynamics. NoRD workshops are open to all researchers in the areas of Marketing and Management (or related areas); the ‘Nordic’ title simply refers to the locations and people organizing the workshops. Read more.

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